The Rojo Managed Services team give our customers extra capacity and peace of mind with real-time monitoring, error reporting, troubleshooting and active performance improvements. We are looking for new members to join our team for evening shifts, night shifts and weekend shifts (between 18:00 – 08:00 CET on workdays, and full-day during weekends).

Requirements to succeed in this role:

  • Availability to work in shifts of 8 hours outside of regular working hours; between 18:00 – 08:00 CET on workdays, and full-days during weekends
  • Experience within an IT software development company
  • Experience with diagnosing and troubleshooting incidents
  • Passionate about technology and/or programming
  • Professional English and at least one other European language
  • A strong customer service mindset
  • Great communication skills, both verbal and in writing
  • Ability to work according to procedures and best practices
  • Excellent team player
  • Able to work with a high degree of autonomy
  • Enthusiastic and easy to get on with
  • Familiarity with basic integration concepts (e.g. APIs, Service Oriented Architecture, ESB)

Additional desired skills

  • Working experience with JIRA service desk or similar solutions is an advantage
  • A Bachelor’s Degree in Computer Science, Software Engineering, or equivalent
  • Knowledge of any integration platform (like SAP PI, SAP PO, SnapLogic, Dell Boomi, Apache Camel, etc.)
  • Analytical skills to identify patterns and improvement opportunities

What do we offer?

Apart from a competitive salary, we offer other benefits such as:

  • Training and mentoring to support your professional development
  • A multi-disciplinary role with the opportunity to manage your own path of success
  • Possibility to work from home

Does that spark your interest?
Here is your chance to be a part of our team!